Plan Your Visit – COVID-19 Information
Check our program, so you know what is on offer on the day you plan to visit.
Book your ticket! All events will now require pre-booking so we can adhere to capacity restrictions. General access to the building or our new interactive experience Hive does not require a booking.
Go cashless! To reduce handling of cash, for both staff and visitors, we are moving to a cashless system for all ticketed programs.
Feel confident that we are taking extra measures to ensure your safety:
— Multiple hand-sanitising stations across the building
— Implementing directional signage for crowd control and flow
— Increased building cleaning schedule, with focus on high-touch points
— Capped capacities in all internal venues to ensure social distancing
— Increased staff training and rostering
— Visitor information captured for potential contact tracing
— Visitor Experience staff will be available to assist visitors and monitor the flow of people.
More information: Download our COVID-Safe Plan.
Ask questions! Please reach out if you have any further questions ahead of your visit. We look forward to welcoming you back to the building!
During Your Visit
Help us protect the community by adopting the following safety measures when visiting:
— Please comply with current social distancing guidelines of 1.5 metres
— Wash your hands frequently with soap and water, or use an alcohol-based hand sanitiser
— When coughing and sneezing, cover your mouth and nose with flexed elbow or tissue
— If you are experiencing any flu-like symptoms (including sore throat, runny nose, persistent cough, shortness of breath or fever), please do not visit the NFSA.
Help Us Keep Everyone Safe
For the health and safety of other visitors and our staff, please do not visit the NFSA if you are required to be in quarantine or to self-isolate, including if you:
— Are experiencing any flu-like symptoms
— Have been in close contact with a person who has tested positive for COVID-19 (during the period in which the virus is contagious)
— Are awaiting the results of a test for COVID-19
— Reside with anyone who is awaiting the results of a test for COVID-19
— Have returned from international travel and failed to observe government requirements to quarantine for 14 days
— Have visited or resided in Victoria, or visited or resided in NSW COVID-19 hotspots, in the last 14 days. Since hotspots and isolation requirements are subject to change at short notice, you must check the latest developments on the ACT’s COVID-19 website before visiting the NFSA.
A message from our CEO
The NFSA's Chief Executive Officer, Jan Müller, welcomes you back to our Canberra building from 1 August 2020:
Our community means a lot to us here at the NFSA, and we want to thank you for your support.
Be rewarded for every paid screening and event you attend. Have your Club card stamped each time you visit and get your 7th entry free!
Ask at reception to get your card today. Redeemable for regular screenings and events, excludes premium and third-party events.