The National Film and Sound Archive (NFSA) welcomes public engagement with our social media channels.

We encourage thoughtful discussion, the sharing of ideas, and respectful interaction with our content and with each other.

To ensure our platforms remain safe and inclusive we may:

• close comments on posts that have the potential to attract divisive and harmful contributions
• limit comments due to moderation resourcing.

Our audience deserves a friendly space.

We reserve the right to hide, edit, remove or not publish contributions, and to block accounts for legal, editorial, or operational reasons. These include, but are not limited to: 

• abusive, offensive, or unlawful content, including harassment, bullying, threats, or deliberate provocation
• discriminatory or hateful language, including racism, sexism, homophobia, transphobia, or other forms of prejudice
• obscene, explicit, or defamatory material
• false, misleading, or deceptive information, including impersonation, posting on behalf of suspended users or use of spam accounts
• allegations or accusations directed at individuals or organisations
• spam or repetitive content, including bot-like behaviour or off-topic posts
• commercial promotions, fundraising, or unsolicited advertising
• infringement of copyright or intellectual property rights
• privacy violations, including sharing personal or confidential information
• political commentary that promotes or criticises political parties or figures. As a public service agency, NFSA remains apolitical and does not respond to partisan commentary, though we may share relevant historical context or notable stories about Australia’s political past.

When engaging with NFSA content on third-party platforms (for example, Facebook, Instagram, YouTube), audiences must also comply with the terms and conditions of those platforms.

Our channels are actively moderated during general business hours Australian Eastern Standard Time, Monday to Friday. Comments made outside these hours are reviewed as soon as possible during business hours.

We value the role our audiences play. If there are any concerns about inappropriate content, please email comms@nfsa.org.au.

We do not engage in direct communication via our community platforms, including voice calls. 

Thanks for helping us maintain a welcoming and respectful space for all who engage with Australia’s audiovisual history.